Field Service Technician

Reports to:     General Manager/Lead Field Service Technician

Supervises:    None

Job Summary: Serves customers by installing and servicing all Inclinator Products

Job Duties:

• Must be proficient in all aspects of the installation and service of INCOA products within one year of employment.
• Must be able to effectively trouble shoot and service old and new products, this includes: electrical systems, hydraulics and mechanical drives
• Wire and trouble shoot high & low voltage systems from electrical schematics
• Responsible for maintaining each vehicles’ tools and equipment needed for daily installation and service
• On occasion, will be required to work out of town
• Updates job knowledge by participating in educational opportunities.
• Build positive relationships with customers
• Work independently and manage multiple tasks and projects.
• Sale Maintenance agreements
• Conducts self and executes all responsibilities in a professional and effective manner consistent with Company Core Values
• Additional duties as requested

Qualifications:

• Must have valid driver’s license and must be verified on a yearly basis.
• Must have reliable transportation
• Must have the basic tools needed for the job
• Must be able to lift up to 75lbs on a limited basis.
• Must have excellent verbal and written communication skills and strong computer and phone skills
• Ability to troubleshoot, test, repair and service INOCA equipment
• Ability to work flexible hours and to adapt to changing work schedules.

Education and Experience:

• High school diploma/Technical and mechanical training required