Field Service Technician

Reports to:     General Manager/Lead Field Service Technician

Supervises:    None

Job Summary: Serves customers by installing and servicing all Inclinator Products

Job Duties:

  • Must be proficient in all aspects of the installation and service of INCOA products within one year of employment.
  • Must be able to effectively trouble shoot and service old and new products, this includes: electrical systems, hydraulics and mechanical drives
  • Wire and trouble shoot high & low voltage systems from electrical schematics
  • Responsible for maintaining each vehicles’ tools and equipment needed for daily installation and service
  • On occasion, will be required to work out of town
  • Updates job knowledge by participating in educational opportunities.
  • Build positive relationships with customers
  • Work independently and manage multiple tasks and projects.
  • Sale Maintenance agreements
  • Conducts self and executes all responsibilities in a professional and effective manner consistent with Company Core Values
  • Additional duties as requested


  • Must have valid driver’s license and must be verified on a yearly basis.
  • Must have reliable transportation
  • Must have the basic tools needed for the job
  • Must be able to lift up to 75lbs on a limited basis.
  • Must have excellent verbal and written communication skills and strong computer and phone skills
  • Ability to troubleshoot, test, repair and service INOCA equipment
  • Ability to work flexible hours and to adapt to changing work schedules.

Education and Experience:

  • High school diploma/Technical and mechanical training required